Lost my luggage for the third time in the entirety of my life flying with southwest. MY MOTHERS ASHES WERE IN ONE OF SUITCASES User’s recommendation: fly American.
I am an infrequent traveler but loyal Southwest customer. Had a flight to Orlando from Las Vegas last Tuesday. Flight attendant reminding people to wear masks made a big joke out of it. Stating Florida and Texas had no mask mandates, she knows, she knows federal law…
The last two flights my husband and I have taken on SWA have caused us to consider switching to another airline. We paid $25 each for Early Bird Check-In and both times the flights were totally packed and we were given A45 and A46, with the first open seats behind the wing. This makes for a very...
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Hi, i am writing you today because of one of your employees on a flight I took today 4/15/21 – your crew member almost had me arrested Bc of her false claim of me not following her instructions of my dog who I paid to be on the flight. Her claims from the marshals included I didn’t...
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Called to attempt refund or info on alternatives after my elderly friend was hospitalized and thus could not take the flight I’d paid for. Starting early Sunday morning, I’ve now been on HOLD on SW’s “customer service” for over 2 hours. User’s recommendation: Get a…
service
A couple of days ago, my family and I had a hawk's nest. I liked the service. The waitress arrived immediately, despite the fact that the people's hall was quite a lot. We get the menus right away. Domajam kadas 10min. The waiter didn't even have to call, he himself came. Customers and meals were delivered within 15 minutes. The food was very famous. Well, what's up? I would definitely return with the whole family. And I would also recommend it to my friends and relatives. PS I advise managers, owners and everyone else not to get bogged down in comments written on the Internet. Everything is in order.
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