I have nothing but gratitude for flying Southwest. I am in total agreement with the ban of alcohol on future flights. Some cannot enjoy a glass of beer or wine without a change in behavior or mood swing. The risk is great. I read about the flight attendant losing two teeth by an unruly passenger. This is...
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Really??? You charge for customer service now? I need info on how to ensure my grandchild and I are seated together but such info costs $$$ or is lost in your website. I liked flying SWA because you didn’t charge me for stuff I didn’t need. However, Customer Service IS NOT an extra frill. It’s absorbed into...
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Instead of helping me I have been hung up on two times. I didn’t want to give them ANY stars. But they didn’t offer less than one. User’s recommendation: Do NOT FLY ON SOUTHWEST AIRLINES.
My credit card was used to purchase points for another persons flight by a South West Rep while I was on the phone with her. Then my itinerary, credit card info, cell phone number, name and Rapid Rewards number were all emailed to this unknown person who contacted me to let me know that they had received...
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Virtually impossible to find a Southwest working phone number. Online posted number is stressed as non-working.
service
A couple of days ago, my family and I had a hawk's nest. I liked the service. The waitress arrived immediately, despite the fact that the people's hall was quite a lot. We get the menus right away. Domajam kadas 10min. The waiter didn't even have to call, he himself came. Customers and meals were delivered within 15 minutes. The food was very famous. Well, what's up? I would definitely return with the whole family. And I would also recommend it to my friends and relatives. PS I advise managers, owners and everyone else not to get bogged down in comments written on the Internet. Everything is in order.
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