Very low quality products. I bought one of theors dehumidifier. Used approx 10 times in one season. And then packed put it storage. I tried to use after one year. It wont collect any water. And now they want me get the new dehumidifier. From their company. Instead of telling me what was wrong with it. So...
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I ordered exhaust hoses and filter for a model Lx140/140bl The whole order was wrong. I made the filter fit by grinding it. The hoses are left thread and I need right and now I’m told you don’t have them and no return policy. order 122237. Very poor for an american company.! User’s recommendation: do not buy.
I asked Soleusair where I could get my unit repaired. Their response was to ask when and where my unit was purchased. I supplied that information and their response was that contracts had been terminated between companies.I would not User’s recommendation: I would not buy this product.
Compressor went out in the dehumidifier after a year and a half after purchase. Warranty still good but every number I call that is listed by SoleusAir either is bogus or they keep making me run around and Im sick of it. User’s recommendation: Don’t Buy.
A 2 years ago in 2019 we bought a dehumidifier model #HMT-D70E-A and weve taken proper care of it by cleaning the filter and constant maintenance and it ran for a year perfectly. Now the compressor stopped running and no water is collected but the fan runs, we did all the troubleshooting tips from you guys and...
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