Had to check out one day early, family emergency, let the hotel know they said have a representative contact us if there is a problem with a credit that day. Contacted Snaptravel , who I have used every week for the last 68 weeks, and they would not even consider giving me credit for the night I...
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I booked a room for 2 nights and later added a additional night paid over the phone to snap travel got a confirmation and when I arrived they claimed they had no record of a additional night added I’ll never use this *** booking agency again they are a bunch of crooks plus you end up always...
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Rip off, lies, wouldn’t do anything to help, they didn’t care. They steal your money!!!! Will NEVER EVER USE THEM. IF I COULD GIVE A 1/2 STAR, I WOULD!!! User’s recommendation: Nope.
When I went to book my room, I saw that it stated 100%refundable. The date saved was incorrect and when I went to change the date 10 mins later, I couldn’t. I called Snap travel to have them to change for me and was informed they WOULD NOT do anything to help me. I was told, “Oh...
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Your no refund policy sucks. $167 lost simply because you do not stand by your customers !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! User’s recommendation: Avoid like the plague.
