Last year I sent the SSA office here in Michigan City, Indiana my birth certificate to update my records. I was born 10/06/1932, which is on my birth certificate. Medicare and Silverscript do confirm they received the information, however, Walgreen’s still has my birth year as 1933, so the insurance will not kick in and I have...
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Never have I worked with a company so ignorant. I requested NO childproof caps and they can’t honor that. They sent me caps that would not fit even if I could open the bottles. What do they not understand? Plus they quoted a price that I asked 3x if it was the correct Rx pricing. They listened...
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This is the most difficult and ignorant company I have ever dealt with. They cannot send my Rx without childproof caps but they will send me caps that DO NOT fit the bottle. And they don’t see the problem. And they are charging me 60x what I was quoted. They even went back and listened to the...
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mSilverScript mailed me a Prescription that I know longer use, as my Dr. didnt want me to use it any longer because of the burning in eyes. I never called them to order it and I am not on Autoship. It showed up at my door and I opened it, I couldnt believe what I saw….
I had SilverScript for a couple of years before it was acquired by Aetna and was satisfied with it. I made the mistake of “doing nothing” and renewing with SilverScript. The only medication I take is eye drops for glaucoma. Previously, the insurance paid anywhere from half to almost all of the drops I was prescribed. Aetna...
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