Shoes Com




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Shoes Com

Average Rating:

1.22 / 335 votes / 40 reviews
Shoes Com
1 Constitution Wharf Ste 200, Charlestown, Massachusetts, 02129
United States

Phone: (888) 200-8414
Web: https://www.shoes.com/

Category: Footwear and Clothing

Toll-Free Number:
(888) 200-8414
Customer Service:

outside the US
(617) 451-2880
Other Info

Other Info (opening hours):

Regular Customer Service Phone Hours:

Monday – Friday, 8:00 AM – 6:00 PM ET

Saturday & Sunday, 8:00 AM – 6:00 PM ET

Company Address
Shoes Com
1 Constitution Wharf Ste 200
Charlestown,
United States

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Complaints & Reviews — Shoes Com

I purchased 2 pairs of Skechers sneakers. spent over $99 so saved $40. One pair has a stain on the front and side . I just want to exchange them for another pair at same price I paid and not be charged for return fee.
I made four separate phone calls and was on hold for over two hours today trying to simply get a shipping label sent to me for a return on four pairs of shoes. After providing my phone number and two separate email addresses so that we did not lose contact with one another, the agent managed to... Read more➤
3 Aug, 2021

Return shipping label

I’ve been trying to contact shoes.com to aquire a return shipping label to no avail. I’ve tried calling them and e-mail them but haven’t heard back from them.. I need to return a pair of shoes I purchased. User’s recommendation: Try before you buy.
20 Jul, 2021

No Refund!

I was issued a return label from Shoes.com. I mailed the shoes back at a UPS store on June 28. After tracking the return, UPS showed that it was delivered to Shoes.com on July 1 at 11:45. I have called many times and the wait time is ridiculous. I was never able to speak to anyone, and... Read more➤
I’ve been trying for over a week to contact shoes .com. I have emailed and have tried calling. End up on hold listening to obnoxious music. Finally, have given up. I want is a return label for an exchange. IM’d today and got sent to a website Just Answer.com which requires a sign-up for their service. Credit... Read more➤

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