More Contact Info

Toll-Free Number:

(800) 549-4505

Customer Service:

(888) 819-6963

(847) 286-8400

Company Address

Sears Auto Center

3333 Beverly Rd

Hoffman Estates,

United States

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Complaints & Reviews — Sears Auto Center

11 Jun, 2021

Sears had replaced my cars front pads and rotors and they telling me they have gone bad only after 3000 miles

Though warranty supposed to cover 18000 miles they say out of warranty since warranty time frame elapsed . What kind of pad and rotors last only 3k miles. Makes you wonder what was used if any User’s recommendation: Avoid this place at all cost.

Service Centers and Repairs

9 Jun, 2021

THE WORST!!

I order tires supposed to get them today Wednesday june 9 paid in full!!!! No one answered phones!!!!!! No one call telling me anything!!!!!!!! Im pissed off! Im at work try calling 800 numbers no luck!! NEVER AGAIN!!!

Service Centers and Repairs

12 May, 2021

Repair disput

Sears auto center at white oak silver Spring, MD replaced my tire sensor, but it is not working and the light is still on. I talked to the center manager and the response I received is saddening and disappointing. The utmost poor customer service and poor maintenence.

Service Centers and Repairs

11 Mar, 2021

No stores open to service vehicles which I paid a lifetime warranty on

I purchased a lifetime alignment on my two vehicles in a lifetime road hazard protection plan on all my tires and theres no store open to warranty that and to fix my equipment I have to go to another store like fire stone and pay them $30-$60 to do the same thing that I paid a warranty... Read more➤

Service Centers and Repairs

4 Jan, 2021

Lifetime alignment package purchased and no shop to take to.

I got a lifetime alignment package with sears auto center and all your stores closed in my city. Las vegas. I cannot find my reciept but i bet you can find it in your computer. I dont even think i used the service one time. The closes shop to me is in california. I cant drive to... Read more➤

Service Centers and Repairs