15 CS calls later and 5 hours lost of my life and still do not have my refund. Both service teams (1) in South Africa and (1) in the Philippines are equally HORRIBLE and FAKE. They do zero to help or assist, tell you have to wait 14 – 20 days for refund or price adjustment. Dare...
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I WAS STOPPED BY STORE LOSS AND PREVENTION AND BEATDOWN TDON’T TO THE POINT OF SUFFERING A BROKING LEG AND BEING KNOCKED OUT. User’s recommendation: DON’T STEAL FROM SACKS.
order # 28538**** Gift for my wife, a surprise gift, has become a total joke. I never have even received a tracking number so I at least know it was shipped. Doesn’t Saks carry any weight with it’s suppliers ? Tracking number would at least let me know it was shipped, am I asking for to much...
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The agent with Online Customer Service could not speak english. She kept saying “thank you” over and over and when I asked a question she would say “ok” and then there would be silence, Saks is a shadow of it’s former self. I called back and got another agent that was a little better but still very...
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My name is Tiera Rumph and I am a past sales representative from the Saks fifth avenue store. Today I was appalled by the actions of the Gucci team in men’s ready to wear. My fiancé came into the store to return a shirt that he had purchased within the 14 day period and the treatment he...
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Bad Internet
Liva's Internet is useless. Every night it has problems, guilt is slow, or pings jump in the sky. I do not recommend anyone to sign a contract with this company. Maybe someone knows how to terminate a contract without penalty?
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