Well, more than I know that their customer service is laughable at best, and that they refuse to deal with any version of their software that is more than 1 year old. However, they also LIE. Don’t upgrade to anything they offer you; the newer versions wont read older backups, will corrupt data and refuse to start,...
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I contacted SAGE team in UK first they transferred me from one department to another it seemed no body had a clue of what they were saying. I had to explain the situation few times to each person coming on the phone and three people gave me three different prices. Finally a rude person came up and...
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No one will answer your calls, tech support, sales, etc… Please do yourself a favor stay away from this company. They pass you around and around and around if you get someone on the phone and then they just hang up on you. Literally hang up on you! They care not…
My business had used Peachtree/Sage 50 since 2006. We had so many problems with reaching someone who spoke clear English, and then when we wanted to discontinue the yearly subscription, they charged us anyways and WILL NOT refund us over $1000. Now mind you, we have NO access or ability to use the program they said they...
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Terrible Customer Service – their chat room service is completely useless. Finally forced to go to their Sales department. where I was on hold for ever. Their business plan seems to be lets get a customer with a good introductory price and then force them to upgrade every 2 years at 30+% increases. I didn’t upgrade for...
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