Terrible Customer Service - their chat room service is completely useless. Finally forced to go to their Sales department. where I was on hold for ever. Their business plan seems to be lets get a customer with a good introductory price and then force them to upgrade every 2 years at 30+% increases. I didn't upgrade for not quite 3 years and just started getting the message "Sage 50 has stopped working" whenever I tried to make any accounting entries. I'm sure this is purely coincidental. I had no choice but to upgrade or lose months of data entries and hours of work. Not a happy customer and I definitely would not recommend Sage to anyone!