Bought two pair of Rockport shoes for $121.88. They were way too small,so I returned them and through tracking they received them 2/05/2019. I was told that I would not get a refund until after 3/05/2019. That’s B.S. They didn’t wait a month do get my money. The shoes are made in Vietnam That is probably the...
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Over the past years i have purchased Rockports, my newest pair the toung is way to short causing them the rub against my ankel, they seem to have beenstiched worng, I guess i waited to long to return them since i kep going back to my old Rpckports, but now i need the new ones and I...
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I returned a pair of boots that were labeled “Wide” and were too narrow; they didn’t fit. That was October 10, 2018. Called yesterday, January 15th, 2019, 12 weeks later to ask about my refund; they finally recognized their *** customer service. This is the second time it happens, there will not be a third time. Make...
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When putting on my boots this year this is the results. The boots are approximately 2 years old and I only wear them in the winter. The boots were in good shape at the end of last year and I don’t think any chemicals were spilled on them so what happened?.
Ordered a pair of Mary Jane Shoes from the company October 17, 2018. Shoes were a half size too big, so my daughter sent them back at her expense. In the meantime she is desperately in need of the shoes. She called customer service a few days ago and they tell her they arrived in the warehouse...
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