Buenas, Encargue un ramo de flores un jueves para el día siguiente, pero cuando vi que. No llegaba, revise el pedido vi que había intercambiado los datos del mes y del año, solicite un cambio y fueron muy amables, me dijeron que lógicamente ya no se podía entregar ese día viernes, pero que lo entregarían el lunes,...
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While on the Forrest Lawn website viewing the obituary of a very dear friend that recently passed, I saw a link to FloristOne. I decided to use the FloristOne service to send flowers to the funeral, since neither my wife or myself were able to attend the services. Their website clearly stated that [same] day delivery is...
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I can’t express how upset and angry I am with Florist One. I ordered 2 sprays for a funeral to be delivered Thursday. I received a TEXT Thursday afternoon saying they didn’t have an adequate amount of flowers but they would do 2 baskets of equal value….mind you I paid $475. I spoke to a customer service...
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Plant a tree order placed on Eric L. Wilson funeral and Cremation Services on behalf of Gwendolyn Parris and the Certificate be e-mailed to [protected]@gmail.com. My card statement show the charge by by Florist One LLC to my credit card at 11;23 am AST May 18, 2021. To date the certificate has not been sent. Customer service...
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Feeling cheated
We send mail, primarily to the United States. Shipments are processed and delivered to the post office in bulk with a list of shipments, we form via new. Manspasts.org has long faced the problem that items sent via Australian Post in the country of destination are not delivered and simply stand in sorting centers. Such a situation is not only during an emergency situation, this is how it happened in 2020 and 2019, then at least the "service" cost 1. 99-2. 56 eur, not 6. 88 AUD. The situation at the moment is simply appalling. Of the ~ 90 small packages, all have reached the United States. About 30% of shipments were delivered adequately, the rest, about 70%, have reached the United States and are simply standing there, much of it standing for more than 30 days. Australian pasts does not provide any answers. We wrote an e-mail to [hide] @pasts.org, received an automatic message that we will provide an answer within 3 days. No answer. We called the information phone +61 27008001, the postal worker did not even ask for the parcel number, said that we have to write an application for each parcel, indicated the location of the required forms, briefly told about the processing and announced that we have to pay 2. 20 AU$ for each application. , and the answer will be given within 1 to 3 months... Yes, the mail believes that it is normal for a customer who waits for a shipment for more than a month, to make a patient for another 1-3 months. Australian pasts is one of the few postal companies that does not even inform customers about the approximate delivery time. I am already tired of answering customer questions about delivery times with "I don't know". Australian pasts is not a competitive company on a global, Oceanian or even Oceanian scale. The price you pay for shipping small packages in terms of "quality of service" is simply awful. Please people, if you also have this problem, write a comment and tell us more about your situation. It is planned to turn to with a proposal to make changes to the postal law, because currently business based on exports is not possible, so I will be grateful for any information about the low quality of postal services.
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