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Average Rating:

2.92 / 361 votes / 44 reviews
The Rockport Company
1220 Washington Street, Newton, MA, 02465
United States

Phone number: (800) 828-0545

Category: Footwear and Clothing

Toll-Free Number:
(800) 828-0545
Customer Service:
(800) 762-5767
Other Info

Other Info (opening hours):


Monday – Friday: 9 am – 6 pm EST

Company Address
The Rockport Company
1220 Washington Street
USA is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Rockport, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Rockport

13 Nov, 2020

Foot Pain

Since the move to India manufacture these shoes have no support after about a month. I have a foot injury due to them. Foot Doctor recommends a different better quality shoe. Darn shame.
7 Aug, 2020

Arch support

What do you put in for arch support ? I was told that you are one of the best for great for feet. They don’t feel like it. I need to know before I put them on to wear. Please let me know before I see my Doctor next week.
Inappropriate recorded comments whilst holding to speak to someone live
Cannot reach a person through the 1-800 #
I am returning my shoes.i bought them whit a debit card.Ichanged the debit card how do I get my money back.
26 May, 2020

Issue with shoe

Left shoe squeaks unbelievably Loud! NO aftermarket insole. Added baby powder per podiatrist idea. Doesn’t work. This is second set of Midland 8500SB with squeaking issues.
Main # on Rockport web site is disconnected. The other # you are on hold until they say call back later and your call is cut off. 4 times so far and no one picked up. Very frustrating.
I ordered a pair of M7100 black pro walkers. The leather is so stiff and typical of India leather. The soles are like placing your foot on wooden board and trying to walk. When I ordered these I was assured this were the same as my other shoes. So disappointed in what previously was a quality shoe.
21 Oct, 2019

Total Rubbish

Bought a pair of blue casual Rockport shoes three months ago and i am having to throw them away They are definitely not made with any leather in them The surface has cracked and peeled off them They look as though they are years old ! Buy a pair at your peril as a total waste of... Read more➤
I paid $ 150.00 for shoes that when it rain the shoe has my feet wet. I will never buy anymore shoes from rock port.
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