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We have been the unfortunate recipient of horrible technical support and insensitive customer service over the past year. As is their custom, RingCentral has blamed all problems on everyone but themselves and their software. Regardless of the issue, the many times that…
As my business grew we added more and more lines. We have been with ring central for 5 years. We tried to cancel a number because we let go an employee, we are in for a surprise. We have auto renew contract and we can’t remove a line for another 6 months. Seems really unfair. Try calling...
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They had me locked into a contract, and I swear I did not sign up for a contract or that is not how it is worded. Regardless they give you zero wiggle room to even adjust the contract to something lighter, and even after a sales rep told me my contract would be up they continue to...
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Conceptually, the phone system is great. Unfortunately you have to use their phones “yealink” brand and they die just after their warranty expires. So have fun paying for service and new phones. Call centers are in India. Just very disconnected. Takes forever to get problem in their cue. Company is bad bad bad. I switched to Verizon...
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Why bother going through all the details, there’s plenty of other horror stories here to read about this horrible company. Long story short, do not give them your credit card for any reason during setup (unless you are SURE you want their service). They make it super…
Fraud
At the beginning of the summer, I sent an application for translation services, and I received a reply from them at the end of July as to whether I was still interested. Since I was out of work at the time, I agreed. From the end of July to September, I did several large-scale translations, for which I had to receive over 600 AUD. I have sent invoices to the accounting officer and also received from her in return the acts I have signed. But so far I haven't seen a single cent. They do not answer my questions about payment. At the moment, I have given them a deadline of 26. 10. 2020 to pay my bill if I do not pay, I will go to the police and the court. I encourage everyone to watch out for this business.
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