Had ants in the bathtub, sink and floor. Did not have a bathroom fan. Did not have any room service for the 2 nights we were there. Also, was told we would have a half bayside view which turned out to be storage buildings with lots of “stuff” around them. Needless to say this was disappointing after...
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I called less than an hour ago to set up a reservation. Was under the impression that i was calling the hotel directly. When making the reservation i was charged 273.84 right away. When i called to cancel my reservation they stated that it was nonrefundable because it was after 03/24/21. I am highly unsatisfied that they...
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I called a number for what I thought was the number for the motel I wanted in Morro Bay. The person I spoke with did not use good English, spoke very fast and noise in the background, when he stated that I would be charged immediately, I asked about a cancellation date…
They lie about having an elevator, I had a serious car accident and broke my back…after several operations still no relief, and I told the agent at Reservation Counter I must have an elevator, and he said there was one, so having to haul all my suitcases and heavy…
This is their scam. Say you Google or Bing Silver Legacy Hotel Reservations, Reno, Nevada. Somehow, these guys’ deceptive add comes up, with HUGE homepage of the hotel, including the address of the hotel, pictures of the hotel, and policies of the hotel. Only if you…
Poor service
Today we were at the a7 pizzeria to order pizza to take away. Said it will be ready in 10-15 minutes. We sat at the table, 40 minutes passed. No news from the pizza. We have to ask, say that it has been ready for a long time. I asked why I was not warned, to which we receive an answer that we have to follow ourselves. But how do I know this pizza is mine, not someone else's, because there were other customers? The salesman saw that we sat and waited, but could not arrive? There is no order number on the check, and there is no box to know when to pick up, nor was a timer given! So the question is, can the customer know that his order is ready?
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