I called a Hotel named OYO but it went to ResevationCounter.com not sure why but I booked the hotel which was to have been an extended stay hotel that included a refrigerator and stove. When I was checking in 19 FEBRUARY 2021 I asked did the room contain the items I…
I made a reservation with what I thought was the hotel Comfort Inn & Suites, Murrieta, online. It was not. It was reservationcounter.com. When I went to the hotel directly to talk about the reservation, they said they did not have a reservation for me. They indicated they had been having problems with both reservation counter.com and...
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I didn’t mean to use this site. I was under the impression that it was aligned with the hotel directly. I made a reservation and cancelled shortly after, at which point they refused any refund and kept my $750 payment. The policy was unclear. Total scam. VOID A User’s recommendation: AVOID AVOID AVOID.
They are a 3rd party provider, I used them to book 3 rooms Jan. 9 2021. I paid them for all 3 rooms. When I checked out of the hotel they told me that Reservation Counter only paid the hotel for 1 room and so hotel charged me a second time for the other 2 rooms. Now...
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Jay dif not introduce himself and pretended to be the hotel. He had the opportunity when I tried to give him our Hilton Honors number. I was told to do that at the desk. Then, again, when I questioned the final charge being higher than the price quoted I was told discuss fees and tax with the...
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Poor service
Today we were at the a7 pizzeria to order pizza to take away. Said it will be ready in 10-15 minutes. We sat at the table, 40 minutes passed. No news from the pizza. We have to ask, say that it has been ready for a long time. I asked why I was not warned, to which we receive an answer that we have to follow ourselves. But how do I know this pizza is mine, not someone else's, because there were other customers? The salesman saw that we sat and waited, but could not arrive? There is no order number on the check, and there is no box to know when to pick up, nor was a timer given! So the question is, can the customer know that his order is ready?
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