130 Livingston Street
New York
United States
Phone: +1 718 330 3322

Category: Public Transportation is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Access-A-Ride, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Access-A-Ride

This incident has occurred several times! With two separate clients. Long wait time for return trips (hours) then to be told there is no car available to take them back to their start point. My mother waited hours for a car, which never arrived! My grand mother the same situation she is 80+ years old! This has… Read more➤

I’ve been calling access-a-ride for several hours throughout the last few day and I haven’t been able to get a rep on the phone at all. I have several doctor’s appointments coming up during the next week and I desperately need to make a trip reservation with AAR. I’m disabled, I have limited mobility, and my physical… Read more➤

I have regular pickups on three days a week for dialysis. I use to get picked up on time. Now the drivers either don’t show up or show up late for these appointments. Now I have to make alternative plans in case the driver does not show up. This has been going on for at least the… Read more➤

21 Jul, 2021

Access-A-Ride Access-A-Ride

On 07/15/21 I was waiting for my ride and no one ever showed up I called the company they told me the car was outside, when I got down stairs no car was there I then called back they said the driver left cause he didn’t see anyone. I called again they told me to take a… Read more➤

I realize that the restrictions have been lifted and during my trip to Manhasset I had 4 different people that I’ve never had contact with sitting in one row of seats! We are on top of each other! The pandemic isn’t over yet! How do you lift the restrictions that much? I was picked up in valley… Read more➤

My boyfriend and I were just driving to a party (November 14, 2019 at 6:50 PM) and saw a car cut off an access a van. Your driver then sped towards him, cut him off driving on the side of the road to do so, and then went straight in a turning lane on Little Clove Road… Read more➤

At 10:29 a.m on October 19, 2029 I received a text saying that my ride was assigned to Arthur with an ETA of 7 mins., taxi green toyota camry #AB780, at 9:36 a.m. I received a text that my ride was here so I went outside and got into the taxi and Arthur was not in a… Read more➤

On behalf of my disabled spouse Larry White, ID# 1137575. Mr. White has a subscription and it was stipulated on his application and approved that he have difficulty ambulating. the request for a lift was a priority. For the last several weeks he has been picked up and brought home in your green and yellow cabs causing… Read more➤

On Friday, September 20, 2019 around 5:20pm. I was traveling home from work on the Jackie Roberson Expressway. Right before the last exit heading toward Pennsylvania and East New York Avenues, a car from the left lane cut in front of me to exit off the Expressway, when out of nowhere a driver from “Access-a-Ride” immediately jump… Read more➤

17 Sep, 2019

Access-A-Ride access a ride

My name is ganeshi i’m 23 years ago old i’m currently enrolled at mercy college in harlem, i’ve been costumer of access a ride for over 4 years now the service that they provide is subpar, most drivers/dispatchers are unprofessional and rude. Today however, I had a pickup time scheduled for 7:15am from 2013 new england thruway… Read more➤

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