More Contact Info

Toll-Free Number:

(866) 472-9226

Customer Service:

Gift Cards

(855) 327-7130

Warranty and Spare Parts Information

(800) 343-5594

Legal:

(513) 765-4321

Other Info

Other Info (opening hours):

Hours:Monday – Friday: 10:00am – 7:00pm

Saturday – Sunday: 9:00am – 7:00pm

Company Address

Luxottica of America Inc.

4000 Luxottica Place

Mason,

United States

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Complaints & Reviews — Ray Ban

22 Jun, 2021

I want to talk to a person. They keep sending me directly to the surgery about how my call went.

Worst customer service ever. Called last Thursday with questions and decided to return. Agent initiated a return and label was to be sent in 24 hours. Meanwhile I ordered another laid. Second paid is here, still no return label, called twice today. IWANT TO SPEAK TO A HUMAN. The system keeps sending me to the survey before... Read more ➤

Jewelry and Accessories

21 Jun, 2021

Coating of glasses goes within 6 months of use.

Disappointed with the purchase of glasses worth Rs. 7500. The coating of glasses gets bubbles and color fades off within 6 months of use. User’s recommendation: not worth in buying with high cost.

Jewelry and Accessories

18 Jun, 2021

Placed my order on June 5th 2021

Today is June 18th and I placed my order on June 5th. I didn’t receive any updates on my order yet.. They don’t even respond to my email User’s recommendation: Better order some other website they have very poor customer service.

Jewelry and Accessories

16 Jun, 2021

Received cracked lenses when given as Christmas present

Received glasses at Christmas. Lences were cracked yes I would love to have Ray-Ban replace my license I don’t want new glasses I just want the lenses replaced I just really appreciate it they could do that thanks. User’s recommendation: Just hope Ray Ban will replace my lences.

Jewelry and Accessories

15 Jun, 2021

My ray bans broke

Hi, My nose pin was damage under warranty period. I have also generated mail before 15 days but they are not take responsibility. Pls do needful and rectify/replace my sunglasses.

Jewelry and Accessories