More Contact Info

Toll-Free Number:

(866) 472-9226

Customer Service:

Gift Cards

(855) 327-7130

Warranty and Spare Parts Information

(800) 343-5594

Legal:

(513) 765-4321

Other Info

Other Info (opening hours):

Hours:Monday – Friday: 10:00am – 7:00pm

Saturday – Sunday: 9:00am – 7:00pm

Company Address

Luxottica of America Inc.

4000 Luxottica Place

Mason,

United States

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Complaints & Reviews — Ray Ban

25 May, 2021

Bent frames

I would like to send my sunglasses back to Ray Ban to correct the bent frames, they arrived in bent condition and I would like the issue corrected. The suggestion I received was to take them to Lens Crafters, but I prefer Ray Ban to handle my concern. My wayfarers are my fav sunglasses and I wanted... Read more➤

Jewelry and Accessories

18 May, 2021

Went Above and beyond

The customized sun glasses I ordered came to me without the print! So I was just hoping to be able to fix the parts that were wrong. The sent me a new pair with 100%perfect.

Jewelry and Accessories

5 May, 2021

Can’t get return slip have sent 3 try’s

Pleas call 250-589-**** Ive sent 3 return slips and havent got any email back been trying for 3 weeks now thanks you.

Jewelry and Accessories

30 Apr, 2021

Need a screw

I need a screw for my lens the serial number is 3548u for my Ray Ban please help me thanks so very much .I do not like your service it’s stuck

Jewelry and Accessories

13 Apr, 2021

Mandaron mal mis temples. they sent my temples wrong

Compré unos templos en marzo de 2021 cuyo monto era de 70 dólares, para mi rayo prohibición RB3647-N. y me enviaron algunos templos RAM4770AA RC 029 y estos no lo son. Ahora necesito mis sienes para usar mis anteojos. Por favor envíeme los correctos. y yo sin ningún problema devuelvo los que me mandaron mal. Gracias I... Read more➤

Jewelry and Accessories