More Contact Info

Toll-Free Number:

(866) 472-9226

Customer Service:

Gift Cards

(855) 327-7130

Warranty and Spare Parts Information

(800) 343-5594

Legal:

(513) 765-4321

Other Info

Other Info (opening hours):

Hours:Monday – Friday: 10:00am – 7:00pm

Saturday – Sunday: 9:00am – 7:00pm

Company Address

Luxottica of America Inc.

4000 Luxottica Place

Mason,

United States

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Complaints & Reviews — Ray Ban

13 Jun, 2021

Their warranty is supposedly 24 months but they make it very difficult to report and then they turn you down with NO explanation.

My eyeglass frames broke in half. I made multiple phone calls and would be put on hold for awhile and then hung up on. I also signed up online for the warranty. They wasted my time asking for receipts and photos and then turned me down 2 hours later on Memorial Day. I do not believe my... Read more➤

Jewelry and Accessories

9 Jun, 2021

Still want the correct pair I ordered.

Ordered large polarized tortoise clubmasters I received the standard all I want to do is send the standard back and get the large! They want me to send them back wait 15 plus days for a refund then order the large pair. My daughter birthday will have passed by then!! All I want is the correct pair.... Read more➤

Jewelry and Accessories

8 Jun, 2021

Sunglass broke the first day

My granddaughter got a pair of sunglasses for her birthday June 2, they broke the first time she put them on. User’s recommendation: Customer Service sucks.

Jewelry and Accessories

4 Jun, 2021