More Contact Info

Toll-Free Number:

(866) 472-9226

Customer Service:

Gift Cards

(855) 327-7130

Warranty and Spare Parts Information

(800) 343-5594

Legal:

(513) 765-4321

Other Info

Other Info (opening hours):

Hours:Monday – Friday: 10:00am – 7:00pm

Saturday – Sunday: 9:00am – 7:00pm

Company Address

Luxottica of America Inc.

4000 Luxottica Place

Mason,

United States

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Complaints & Reviews — Ray Ban

9 Aug, 2021

Trying to speak to representative

No one answers, just a recording over and over even though they tell you to stay on the line and hold.

Jewelry and Accessories

21 Jul, 2021

One of two is lent rack and an other one farm lactic come off

One lent rack in size glass Anh an other one farm plastic come off . Can you give me a call to resolution

Jewelry and Accessories

18 Jul, 2021

Not able to contact company

I needed a screw/repair on my glasses that are barely one year old. I am trying to call them to no avail and when I try to “buy” the warranty part, a screw, it says that me email and password are invalid even though I am signed in and showing my previous order. I can’t even get... Read more ➤

Jewelry and Accessories

16 Jul, 2021

Gift card not delivered

I purchased 2 gift cards online from ray ban.com Said delivery via email was same day It has been 48 hrs and I have not received my gift cards but my bank has been debited. Customer service advises unknown glitch will put in a work ticket to unlock numbers? And I need to call back in another... Read more ➤

Jewelry and Accessories

12 Jul, 2021

Damaged lens

I purchased a pair of ray bans for my husbands Fathers Day gift and they dropped from my hands causing 2 small chips in the lens. Are they able to be repaired ?

Jewelry and Accessories