For the 2nd month in a row, we have had to fight to get medication from Pharmacy Direct. No feedback from management, and still, a chronic critical medication has not been delivered. Stalevo is crucial for a patient with Parkinson’s disease. Emails sent on the 13th of September 2021 have not been responded to by management. 13th...
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I am a Bonitas Member No.[protected] My chronic medication has not been sent for two months You have billed Bonitas for two months on 1 Sept Ref PDC18491839 it is now 9 Sept and still no meds. You were also sent a new prescription starting from 1-sept. WHAT IS HAPPENING!!! Please contact me Tel [protected] Cell: [protected]...
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I e-mailed a new prescription for my chronic medication on 26 August 2021 and as at 10h00 this morning, 1 September, it had not been processed. PD acknowledged receipt of my new prescription on 28 August, so it did not get lost. I followed up with three e-mails and two phone calls and was told this morning...
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Goodday My profile no is 429E1B and this is an ongo-ing complaint, in that I do not get my cronic medication on time. 1) Pharmacy Direct dispence the medication late. 2) The courier company Dawn Wing do not care fore the delivery of the parcel. Please if you cannot supply me with the medication, notify me and...
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Lodged a full complaint about my chronic medicine not dispatched on Monday . No call . No feedback – in the meantime I am begging local pharmacies on a daily basis for meds as promises of delivery don’t happen. Medicine arrived 13 days after I ordered it. I still don’t know why and no manager or customer...
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Poor service, broken promises.
I do not recommend the company's services because they do not fulfill the agreement. Specifically, I had an appointment to change the water meters from 6pm to 7pm. At the appointed time I arrived at the house and waited for the master, who called me on 20.03 and announced that he would not be able to arrive today, because he still had four addresses to serve me. The master did not show up and the counters remained unchanged. Conclusion - time lost! Don't choose this provider if you have your time!
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