Have received a message on 9 July 2021 from my Medical Aid Supplier that my medicine has been approved and will be delivered by Pharmacy Direct as per courier service. Up to date I have not received anything yet, and want to know what has happened to my prescription??? Tracking number: PD3F4CB7A001 No call or sms are...
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I'm truly disappointed and angry with Pharmary Direct. Their service delivery standard has dropped from 10 to 0. For the second time now, I have to write emails to find out about my chronic meds. Should I suffer and not get my meds because we have a situation in KZN? What about the fact that I pay...
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I am Freedom Zenzele Mboweni ID: [protected] Cell number: [protected]/[protected]. I am on chronic medication and Pharmacy Direct is not delivering my medication, I have not slept for two days because I can't sleep without my medication this is affecting my work and this company is not doing anything to resolve my situation. When I call their...
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I have never experienced such bad service as I have received today from Pharmacy direct. I have phone since 11am requesting my dad’s medication to be delivered before 1. Here I am still waiting for it. The Hospital urgently need it and your company cannot be bothered. Every time someone said they will call the courier and...
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Our Medical Aid instructed Pharmacy Direct in PTA to deliver Vitamins to our their members. On the 13th of June 2021 Pharmacy Direct claimed the set amount the vitamins. After several phone calls to Pharmacy Direct heal no results at all. All they kept on saying the medication is out on delivery!!! Today is the 8th of...
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Poor service, broken promises.
I do not recommend the company's services because they do not fulfill the agreement. Specifically, I had an appointment to change the water meters from 6pm to 7pm. At the appointed time I arrived at the house and waited for the master, who called me on 20.03 and announced that he would not be able to arrive today, because he still had four addresses to serve me. The master did not show up and the counters remained unchanged. Conclusion - time lost! Don't choose this provider if you have your time!
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