My Bonitas Medical Aid details are below: Dr AA Khan Standard Select Number – [protected] My wifes’s chronic meds were processed on 15/08/2021 and she has NOT yet received them. Her Utrogestan has RUN OUT and she skipped it yesterday. If she skips it TODAY it will negatively impact her health as has been the case. All...
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To whom it may concern, I am extremely discussed in Pharmacy Direct. I personally think it is pathetic the fact that I’ve been phoning for the past 2 weeks using hundreds of rands aitime for what at the end of the day. Sending numerous emails asking for assistance. False promises has been made by the staff who...
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I send in 2 prescriptions for me and my husband in July. Got a message that one item was rejected. Was called by the pharmacy and we agreed that they must continue as that spesific item wil be paid via EFT on delivery. Called them 06th August, as I still did not receive anything. Was told that...
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I have received numerous communication from pharmacy direct to deliver my medication and I denied that. On 2022-08-06 I receive an sms that medication will be delivered by courier. I did not give them a go ahead.i wonder with whom did they arrange.i collect my medication personally at clicks .they must cancel the delivery I cannot be...
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I have to constantly call and email and followup and check on the deliver of my prescription. They take weeks and several communications to get them to confirm the receipt of a prescription. And it takes just as long to received the medication. I try to go to the doctor a month before my prescription is done...
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Poor service, broken promises.
I do not recommend the company's services because they do not fulfill the agreement. Specifically, I had an appointment to change the water meters from 6pm to 7pm. At the appointed time I arrived at the house and waited for the master, who called me on 20.03 and announced that he would not be able to arrive today, because he still had four addresses to serve me. The master did not show up and the counters remained unchanged. Conclusion - time lost! Don't choose this provider if you have your time!
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