My parcel was collected by ParcelHero early in May from my home in the UK for delivery to my son in Boulder USA. I was told after about 1 week that the parcel was at a ParcelHero Depot in Cincinatti awaiting transport to Boulder. I checked on this with ParcelHero every week, and was told (by e-mail...
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There are always issues with ParcelHero Delays in collection delays in deliveries and i made it clear to them that i want to be paying the customs charges when i deliver to clients overseas but with every delivery clients end up paying customs and this makes me look like I am lying to my clients
ParcelHero advertised a one-day courier service from London to Spain. I selected, arranged and paid £60 for this – 15 days ago now. My parcel is supposedly stopped in Barcelona. Reason unknown. ParcelHero referred me to the carrier, TNT. TNT referred me to ParcelHero. The contents of my parcel are perishable and are now inedible. No one...
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I’m not someone who gives 1 star likely, but this company is special. My story is similar to others, where my simple RMA was delayed by a month to be picked up, which pushed it out of the normal RMA period. They scuffed the paperwork, meaning I was required to pay import tax on a product I...
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The published contact number 0844 880 **** is not working. Hence no way to talk to them for help. I sent parcel through the company and they sent it through UPS as carrier. Now the parcel is missing. I called UPS, they could not find the parcel. They advised me to contact parcelhero but its been a...
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