More Contact Info

Customer Service:

+44 844 880 4558

Customer Service:

+44 844 880 4558

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 9:00am – 6:00pm

Company Address

ParcelHero Limited

PO Box 658,

Brentford,

United Kingdom

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Complaints & Reviews — ParcelHero

10 Jun, 2021

Charged twice for one parcel

Hi , we did send to chair to london and each wight was 23.400 kg !! But they said each are 34.93 kg ?? Which is not tight !! So now you did charge us £67 extra for your mistake ?? Why why ?? User’s recommendation: 1Z7E52X68276****.

Transportation and Logistics

8 Jun, 2021

Driver mixed the labels

Driver mixed the labels I want return of money what I paid for services as I had to rearrange correct redelivery myself. And this going on for a while now. Looking forward to hearing from you soon and for refund too. Thank you Regards Matic User’s recommendation: Do not recommend.

Transportation and Logistics

13 May, 2021

Took the money. No order on my account

Taken money out of my account haven’t had parcel to to send.used post all Office. Want full refund Please. Yours faithfully peter payton phone no07546****o5 hoping for a peace reply.

Transportation and Logistics

30 Apr, 2021

No collection

I’ve paid for a delivery and not recieved either want item or my hard earned money back,terrible experience shouldn’t be allowed to rob customers money.avoid

Transportation and Logistics

29 Apr, 2021

Resolved: Parcel not collected, labels not sent, no contact number anywhere

Update by user Apr 29, 2021 The labels were sent after initial support enquiry but not in time for the collection. Original review posted by user Apr 29, 2021 O not use DI am quite angry! I used your service to send a parcel abroad (to Poland) but I didn’t receive the labels and the courier couldn’t... Read more ➤

Transportation and Logistics