Last night when I went to bed my OSN worked fine. This morning when I woke up there was a problem. All of my HD Channels have an error “This Program is Copy Protected”. Nothing has changed on my TV or setup. I’ve unplugged and plugged in the receiver and all HDMI cables, the problem still exists....
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I bought a receiver and a platinum 6 month subscription while I was in Kuwait in April and now I’m trying to activate it with no luck! I already spent more than I payed in long distance calls to osn in UAE, KUWAIT AND LEBANON and talked to more than 10 agents each with a different story...
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On the 26 of August a costumer service employee called me about upgrading my subscription for almost the same price because I’ll be getting 25% discount. I understood from what she said that I’ll be getting more channels and after checking the website I found out that I’ll get a couple of osn box HD WiFi with...
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Example. OSN have been advertising a new series on Nat Geo. Gordan Ramsey Unchartered. I have set up auto recording but when i play back the recording it is another program. 3 times now and everytime its a different program. Why advertise a new series and then not show it???? Not the 1st time. Getting really tedious...
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Hi All I had a discussion with the customer service representative asking her, that I need to relocate and reinstall my current satellite and LNB’s to my new address putting in consideration that I installed them since 3 months ago only. But she told me that they can’t do that as per OSN Egypt Rules…!!! And that...
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I'm disappointed with this i-store. I bought a laptop there almost two years ago, but he broke down shortly before the end of the warranty period. I took it away, gave me a deed of acceptance, which said that the computer would not be with them for more than 30 days. When 30 days had passed and neither news nor memories, I thought to call, which failed, because all the operators were busy all day. I wrote an email with no response. Practice another. Then, after a day, they called back and announced that they would not be able to repair the computer and offered to return half the money or buy another computer from them. From the beginning, I wasn't at peace because I didn't expect additional expenses for another computer. But then I found a better offer in another store and agreed to return the money. Turns out, that it's not that simple! You have to write a preliminary application to the director, return the original check... and then wait! No indication of how long everything would happen was given to me. I wrote an application to the director to get my money back. Probably the director has not read the application, because I have been waiting for my money for 5 days. For unknown reasons, this does not happen in cash, only by transfer to an account... I write an e-mail this morning, the answer as always remains in the sky! (Although the "Ask a question" section says that the answer will be within 2 hours on weekdays) This whole thing is from the beginning of August. Now November is... Be smart and let no one break because otherwise....
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