date of incident : 31/4/2021 client number : +[protected] i recived a call from a sales guy in OSN in 30/3/2021 that they have an offer that they can take from me 75 $ for subscribe as he said that the installl will be on 31/3/2021 but until now nothing happend. and whenver i contact the customer...
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OSN advertises that customers can record content they like to their OSN boxes with a premium subscription. Now we can't view any content recorded September 2020 and before!!! We keep getting error 4a when we try to view the recorded shows. OSN made a horrible interface "upgrade" at that time and apparently all downloaded content was damaged....
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Dear Team, . I was using OSN as prepaid customer. I bought the 1 year subscription on prepaid basis. And because of some issue they were not able to broadcast Asia channel. I have raised a request for disconnection and want remaining money to be refund in my bank account I shared all the relevent detail in...
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OSN team I was your OSN Pehla Prime customer which was discontinue by OSN in midway and i was told to cancel the service and apply for refund which I did on 26th Aug’19 i was initially told that refund will take place within 30days but now it is more than 70 days but still refund not...
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Dear All, Please note that i am chasing OSN UAE since 27th Jul for a refund for my cancelled account as they disconnected the channels of a package for which i purchased with the reference above in subject line. When asked OSN to cancel the subscription in a second same day same time but when it come...
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I'm disappointed with this i-store. I bought a laptop there almost two years ago, but he broke down shortly before the end of the warranty period. I took it away, gave me a deed of acceptance, which said that the computer would not be with them for more than 30 days. When 30 days had passed and neither news nor memories, I thought to call, which failed, because all the operators were busy all day. I wrote an email with no response. Practice another. Then, after a day, they called back and announced that they would not be able to repair the computer and offered to return half the money or buy another computer from them. From the beginning, I wasn't at peace because I didn't expect additional expenses for another computer. But then I found a better offer in another store and agreed to return the money. Turns out, that it's not that simple! You have to write a preliminary application to the director, return the original check... and then wait! No indication of how long everything would happen was given to me. I wrote an application to the director to get my money back. Probably the director has not read the application, because I have been waiting for my money for 5 days. For unknown reasons, this does not happen in cash, only by transfer to an account... I write an e-mail this morning, the answer as always remains in the sky! (Although the "Ask a question" section says that the answer will be within 2 hours on weekdays) This whole thing is from the beginning of August. Now November is... Be smart and let no one break because otherwise....
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