Peter Pan Bus Lines




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Peter Pan Bus Lines

Average Rating:

1.79 / 220 votes / 27 reviews
Peter Pan Bus Lines Union Station
Suite 300 1 Peter Pan Way, Springfield, Massachusetts, 01103
United States

Phone number: (800) 343-9999
Web: https://peterpanbus.com/

Category: Transport

Toll-Free Number:
(800) 343-9999
Customer Service:
(800) 237-8747
Other Info

Other Info (opening hours):

Hours (EST):

Monday – Thursday: 8:00 am – 7:00 pm

Friday: 7:00 am – 9:00 pm

Saturday: 8:00 am – 5:00 pm

Sunday 8:00 am – 7:00 pm

Company Address
Peter Pan Bus Lines, Inc.
Union Station, Suite 300 1 Peter Pan Way
Springfield,
United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Peter Pan Bus Lines , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Peter Pan Bus Lines

No dispatcher, no driver to tell you Nothing. nobody in Springfield Union Station to talk to. I couldn’t get my ticket for tomorrow w the advertised discounts. SHAME ON PETER PAN AND THEIR MEDIOCRE STAFF &;;;;;;;;;;;;;;;;;; SERVICES.
Lost return ticket to NY from Boston, MA. Need new ticket & date of return changed! Ticket #0493251**** Issued to: Augustine Planas (Senior) From NY to Boston Need return ticket & change return From July 9 to July 11 at 4pm Please call with information! Thank you! User’s recommendation: Get a live person on phone.
You can never reach anyone via phone or the internet. Damn, why claim to have these services, and none are available to help. PP is no better than Greyhound! User’s recommendation: HELP!
12 Jun, 2021

Refund/change policy

My flight out of Logan was canceled, however, since I only found out about it within the final 2 hours before I was to take the bus, I cannot get either a refund or change the ticket. It’s just gone. I’ve used Peter Pan and it’s predecessor, Bonanza for 30 years, and the service has just gotten... Read more➤
16 Apr, 2021

People smoking on bus

About 1HR and 50min into the ride from nyc to Baltimore/ Washington DC (3:00pm we took off from nyc) two females were smoking cigarettes in the bathroom, loud the whole ride, and had there kid playing video games loud on the speaker and the bus driver did nothing then when we were 15 min away from the... Read more➤

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