Dear All, Please note that i am chasing OSN UAE since 27th Jul for a refund for my cancelled account as they disconnected the channels of a package for which i purchased with the reference above in subject line. When asked OSN to cancel the subscription in a second same day same time but when it come to giving back my money its been two months. I am the only one sending emails since 27jul and begging them to at least reply to my email but no one from OSN replies, i have made 10 to 15 calls to them but they never call back and keep postponing the refund request. Its purely harassment. A customer chasing a big company like OSN . I feel disgusted now and and i am tired of calling the call centre. in the beginning for three times they dint even process the refund. when sending them like 20 emails still no result. Now for the 21st time i called OSN to talk to a manger and had a word with Raed and he again after two months asking me if i can send him credit card details and refund will be in 7 days .. i have already provided on my first email all documents they asked for like bank account no, UAE id etc. If this is how OSN treats their customer and harass them for their own money i think i am embarrassed that i ever opted for OSN for like good 07 to 8 years. I would appreciate if this can be sorted as soon as possible and the complaint should go to higher authorities so that they know that the how low OSN has become that now i am actually feeling harassed as i feel I am begging for MY MONEY which is with them. They sent me an email again saying the process has been processed in sep and now its 15th oct and no sign of my money. I think OSN should be banned it s a disgrace to be a part of entertainment provider .