Optical Express BlueWater Horible branch with horrible staff. I have been called to be told to bring my son (15 years old) as his RayBan glasses are ready to collect. On arrival we stood for ever and although the staff were aware of us did not come and ask “can I help”. Eventually Olivia saw us. I...
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Hi my name is Mr Derek MacLeod and I would like to make a complaint about a specific member of staff named Stuart. Stuart gave me my eye test at Cameron toll on Saturday the 9th of January 2016 at approximately 9:40am. Firstly this man was unapproachable and had very bad manners from the beginning, I feel...
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Back in may 2014 i had lens replacement carried out at the Bristol clinic. A very good friend had her surgery some three years ago, and was offered a recommend a friend voucher giving two hundred pounds discount.I submitted the voucher on the day of my surgery and was told it would take a few weeks. My...
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Unscrupulous, Uncaring, Money Grabbing…more suited to selling Double Glazing than Eye Surgery I rue the day I ever walked into the Chester branch of Optical Express. I naively thought that the staff would undoubtedly be acting with integrity and with my best interest at heart and I had absolutely no reason not to trust them at this...
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Poor service in Golg Coast SPA hotel
We and our family stay in Golg Coast for several days relatively often. Until now, the hotel Hotel Golg Coast SPA has been chosen as the place to stay. But we noticed that the last 3 times we stayed in this hotel, the service was terribly damaged! There is a lot of noise from the SPA fans in the room, as well as there was an unpleasant smell from the sewers all the time! Staff were informed but no action was taken. We asked for a book of complaints, we refused to give it to us. Promised to call back and offer to solve the damaged rest, but no one called, which was very unprofessional! Also when booking the room, a room with a shared bed was specially ordered (this is important because we have a small child sleeping with us), but still gave a room with 2 single beds. I had to spend a whole hour and nerves to get another number. And it's already 3 times when it happens! I didn't think I'd ever say that, but I wouldn't recommend this hotel to anyone!
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