Oncor




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Oncor

Average Rating:

2.37 / 971 votes / 99 reviews
1616 Woodall Rogers Freeway, Suite 6C-006
Dallas
Texas
United States

Phone: +1 888 313 4747
Web: https://www.oncor.com

Category: Utility Services

Links of Oncor
Toll-Free Number:
(888) 313-6862
Headquarters:
(214) 486-2000
Media Inquiries:
(877) 426-1616
Report An Outage:
(888) 313-4747
Other Info

+1 888 313 4747 (Power Outages (24/7) +1 888 313 6862 (Service Requests / General Inquiries) +1 888 875 6279 (Ask Oncor) +1 214 486 2000 (Corporate Office) +1 866 797 4839 (Choose A Retailer)
1616 Woodall Rogers Freeway, Suite 6C-006
Dallas , Texas
United States – 75202

Company Address
Oncor Electric Delivery Company LLC
1616 Woodall Rodgers Frwy
Dallas,
United States

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Complaints & Reviews — Oncor

18 Feb, 2021

Power

Power outage no power for 5 days was told my grid had been restored straight lie want answers are you going to lie to me or respond with answers.
Update by user Feb 17, 2021 Company fixed the issue and I have been provided with apology. Original review posted by user Feb 17, 2021 All electric is out at my father’s home for the past three days during the freezing weather. He is a senior adult with serious heart issues. (We don’t live in the same... Read more➤
17 Feb, 2021

NO POWER Day 3

I havent had any power in three days. Can I please get in on the rolling blackouts? The people behind me got power back Monday night. Time to shut them of for abut and let me have some power for heat and some phone charging. User’s recommendation: They seem to have poor emergency planning.
17 Feb, 2021

Frozen pipes

My pipe froze after losing power to my home to the exterior wall in kitchen. Oncor is non responsive. Is Oncor paying for my my pipe repair, since I had no power.
We have called no action yet it’s going on 4 days .no power here yet if this was one of you all family members . It would have been taking care of by now y’ll need to better prepared the city for matter like this . An this address is 301N miracle dr Williamsburg apartments

This could be called a horror with a washing machine almost before New Year's Eve! I have to start with the fact that due to the old washing machine, which ran a bit, I had to change the floor and in order to have no similar problems, I decided to buy a new washing machine. Everything was very nice for two weeks, until a disgusting puddle appeared on my new laminate again! I was in horror! I called to the store where I bought this product, where I was very "kindly" answered that I should look for the master by another number and dropped the handset! After burning the feet of the master, I received a vague answer - I will call you, come wait! Two days later, the master arrived and found that my new washing machine was not running. The master left, but I tried to wash the laundry and what do you think - a disgusting puddle appears on the floor again! Call the master, he "redirects me"to another master, who is responsible for collecting washing machines and taking them to the workshop for repairs, it is not specifically answered, I will call and come, but when, no one knows it! So my new idle washing machine is still standing and waiting. And it was all called three years full service!

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