Oncor




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Oncor

Average Rating:

2.37 / 971 votes / 121 reviews
1616 Woodall Rogers Freeway, Suite 6C-006
Dallas
Texas
United States

Phone number: +1 888 313 4747
Web: https://www.oncor.com

Category: Utility Services

Links of Oncor
Toll-Free Number:
(888) 313-6862
Headquarters:
(214) 486-2000
Media Inquiries:
(877) 426-1616
Report An Outage:
(888) 313-4747
Other Info

+1 888 313 4747 (Power Outages (24/7) +1 888 313 6862 (Service Requests / General Inquiries) +1 888 875 6279 (Ask Oncor) +1 214 486 2000 (Corporate Office) +1 866 797 4839 (Choose A Retailer)
1616 Woodall Rogers Freeway, Suite 6C-006
Dallas , Texas
United States – 75202

Company Address
Oncor Electric Delivery Company LLC
1616 Woodall Rodgers Frwy
Dallas,
United States

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Complaints & Reviews — Oncor

I have been without power for 7 days counting today. What I don’t understand is being able to visually see two Oncor technicians in there utility trucks outside of my home drive off very fast, and when I enter my home there is still no power. How does that happen why would I see Oncor technicians in... Read more➤
18 Feb, 2021

Medical Equipment

I have medical equipment that requires electricity. This equipment helps me breath and keeps me from dying in my sleep. My electricity is not supposed to be cut or “rotated”. I can’t keep sleeping in cars and I can’t addord to stay in hotels. So what does ONCOR expect me to do?
Power was restored yesterday after 3days, although my lights kept flickering a lot and would get really bright then dime. The power turned back off around 5am today. Oncor App has said it’s been restored several times since then, but I still have no electricity. I believe there is something wrong with the power line for my... Read more➤
18 Feb, 2021

******* HEAT

THEY shut off my power for 76 hours!!!! There was none to actually talk to the chicken *** wouldnt answer their customers. User’s recommendation: They suck.
Been,trying,to,get an update on my complete,blackout since early sunday,morning, i just need an update so i may be able,to,gethotelroom or,find other,place,to,stay, Please contact via email,due to my,phone not,being able,to,charge,anymore

This could be called a horror with a washing machine almost before New Year's Eve! I have to start with the fact that due to the old washing machine, which ran a bit, I had to change the floor and in order to have no similar problems, I decided to buy a new washing machine. Everything was very nice for two weeks, until a disgusting puddle appeared on my new laminate again! I was in horror! I called to the store where I bought this product, where I was very "kindly" answered that I should look for the master by another number and dropped the handset! After burning the feet of the master, I received a vague answer - I will call you, come wait! Two days later, the master arrived and found that my new washing machine was not running. The master left, but I tried to wash the laundry and what do you think - a disgusting puddle appears on the floor again! Call the master, he "redirects me"to another master, who is responsible for collecting washing machines and taking them to the workshop for repairs, it is not specifically answered, I will call and come, but when, no one knows it! So my new idle washing machine is still standing and waiting. And it was all called three years full service!

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