I had changed Banks and advised them DO NOT use this account for billing and I gave them the correct bank information..They Continued using the wrong Bank for two billing cycles Blaming me than saying I could NOT make online payments because of my BAD credit with them. Excuse MEW I told them of the changes was...
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NYSEG sent me no bills for 4 months call them I get a bill, they also turned off my power went it was 28 degrees out I have 3 children and, they also didn’t call me and say they were turning it off like there suppose to NYS law, there excuse we don’t have to obey the…
They charged me for an “estimated reading” that was almost eight times the amount of gas that I actually used for the month. Then, when I tried to call their customer service line, they said it would be 7-10 minutes, but I was on hold for an hour before I just gave up. It’s disgusting that they’re...
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The last 12 months my kwh has averaged 1205 . I switched to a third party provider that had a cheaper rate for electric . On 2/23 I received my first bill that was switched over and nyseg’s estimate on 2/13 was 4,782kwh . On the 23rd I read the meter 10 days after their estimate and...
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I paid my service bill on account 100*-726*-420 statement date Dec.28 2018 of $52.00 and I just received a new bill on Jan.07,2019 for $31.59. The check number was 3084 and it went out Jan 2 2019. I wonder if they have my heap letter for this year on file or do I need to send another...
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