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Average Rating:

1.53 / 695 votes / 87 reviews
Polygroup Holdings Limited
8 Cotton Tree Drive, Central, Hong Kong, Unit 606, Fairmont House, Hong Kong, 00000000

Phone number: (888) 919-0070
Web: http://www.polygroup.com

Category: Pools, Spas and Plumbing Supplies

Toll-Free Number:
(888) 919-0070
Customer Service:

+3 396 936 0535

+3 490 090 5437

+44 330 090 4424
Other Info

Other Info (opening hours):

United States Customer Service

Hours of Operation:
Monday – Friday
10:00 AM – 7:00 PM EST
(Expanded hours during peak season)

United Kingdom Customer Service
Hours of Operation:

Monday – Friday
9:00 AM – 5:00 PM

Company Address
Polygroup Holdings Limited
8 Cotton Tree Drive, Central, Hong Kong, Unit 606, Fairmont House,
Hong Kong,

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Polygroup , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Polygroup

24 Jul, 2023

Waste of money

I purchased the pool with the warranty. It had a hole in the liner at the seam. Alllstate wouldn’t cover it so I contacted polygroup. They sent a repair kit that didn’t work but it’s brand new and I shouldn’t have to repair anything! I tried to mail it back to Walmart for a refund but fed... Read more➤
12 Aug, 2021

Resolved: Pool filter

Update by user Aug 12, 2021 Company fixed the issue and I have been provided with settlement agreement. Original review posted by user Aug 12, 2021 I bought the pool back in June and the filter pump is already dead not working.. Where can I get another pump how long are they supposed to last
9 Aug, 2021


I have not heard back from anyone pertaining to my pool liner I want to get it up and running before the summer ends
I havent heard anything back but for what I paid for the pool a half hour or an hour later the price just drops how is that and my pool I havent even had two months and its leaking from the plug outside of the pool thats ridiculous Ive never dealt with your product before and Im... Read more➤
I never had this brand before and its leaking right where the plug is on the outside to hold the water inCould I possibly get a response back ASAP before the summer is over I havent even had it but a few weeksThank you User’s recommendation: Price is pretty high specially with no ladder I had an... Read more➤

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