Two months ago neotel sales reps offered me their device on a 7 day trial period, in which I could return the device if there was no service in my area. I paid the deposit and got the device delivered. I tried the device and there was no coverage for internet services. I then immediately sent an...
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I have spoken out on every possible platform I can find and its as if it doesn’t even phase Neotel. It is literally impossible to make contact with their accounts dept. I desperately want to cancel my contract with these clowns and all I get are promises and no results ever. It seems I will have to...
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I am paying Neotel R 1000 per month for a so-called uncapped service. I live in an excellent coverage area. Network signal disappears intermittently. When it starts to rain don't expect any coverage either. No EVDO service. Only 1X with bad latency and voice echos. When phoning the call center from my mobile phone (for which of...
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Useless!!! And this does not even help! I am writing this again, and I know it won’t even help. I am now cancelling by debit order with the bank and have accepted that neotel will never cancel my service and never refund my money. Once again, and addeing name today! Erick simango and siboniso sibisi – 2...
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I signed up with a Neotel NeoGO data card recently and during the application was told that the signal strength at my house is good indoors. During the 1st week of using the internet, I averaged a 60% signal strength. However this has recently dropped to 20%…at some point I just switch off the computer because the...
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Poor service
This is not about www. membershop.org but even www. newmood.org, which is the same company. The problem has been caused by the company's inability to successfully ensure the promised return time of the product by calling the operator, the courier has been sent 3 times after the product, but without success. It doesn't matter if the courier company is different, but the customers are newmood consumers. By loudly advertising that the return takes place within 1-3 working days, the customer also invoices with this time. Arrange these things! I will definitely not order anything there again or recommend it to anyone.
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