I have spoken out on every possible platform I can find and its as if it doesn't even phase Neotel. It is literally impossible to make contact with their accounts dept. I desperately want to cancel my contract with these clowns and all I get are promises and no results ever. It seems I will have to go to the bank and stop the debit order there. I am at the wits end. I bet driving to Jo'burg and speaking to them would also not have the desired affect. I would seriously discourage anybody from signing any contract whatsoever with neotel. It is IMPOSSIBLE to cancel the service. What are my rights if someone keeps taking money from you for a service you can not cancel