More Contact Info

Other Info

+27 877 000 777 (Technical Help) +27 87 700 5000 +27 877 002 121 (Billing) +27 215 968 300 (Head Office) +27 215 967 770 (Canal Walk Shopping Centre) +27 113 407 270 (Clearwater Mall) +27 113 407 481 (Cresta Shopping Centre) +27 310 070 026 (Gateway Shopping Centre) +27 113 407 172 (Menlyn Park Shopping Centre)
MWEB Building, 100 Fairway Close
Parow
South Africa – 7500
Postal Address
MWEB Connect, Private Bag X001, N1 City, 7463

Canal Walk Shopping Centre
Century Boulevard, Century City, Western Cape, Shop 117 – Pick ‘n Pay, Entrance 4

Clearwater Mall
Hendrik Potgieter Drive & Christiaan de Wet Road, Shop 37 (next to Pick n Pay clothing), Lower Level, Clearwater Mall, Strubensvalley, Roodepoort

Cresta Shopping Centre
Cnr. Beyers Naude and Weltevreden Rd, Cresta Ext. 4, Gauteng, Shop U223 – opp. Pick ‘n Pay Clothing

Gateway Shopping Centre
№ 1 Palm Boulevard, Umhlanga Ridge, Kwazulu – Natal, Shop F62 / 27 – opp. Cacao Chocolate Bar

Menlyn Park Shopping Centre
Atterbury Rd & Lois Aveю, Menlo Park, Pretoria, Shop LF136 – Near Checkers Hyper, Entrance 6 Show MoreShow Less

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Complaints & Reviews — MWEB.co.za

13 Sep, 2021

Service complaint – MWB18857891 – NO INTERNENT

Internet stopped working on 7/9/2021. My wife reported the matter at [protected] where she was asked to provide an OTP. This has happened twice with different people and nobody has contacted us to resolve this issue. I reported this matter on Wednesday using an internet at work and I got the reference number – MWB18857891. Nobody has... Read more ➤

Internet Providers

1 Sep, 2021

call centre

I have been on the phone since 8:15 toay till now I have call 7 times to this useless call centre and my call is either cut off or the person Im delaing with hangs up. I was notifed of a line upgrade to be active on the 1st August 2021 its now 1 September 2021 and... Read more ➤

Internet Providers

23 Aug, 2021

Mweb

Terrible company! No flexibility to deal with real problems. Your staff take delight in not providing quick solutions to problems. So many levels of red tape you can’t get anything done! Our internet capped! Tried to upgrade! My husband out the country so doesent get pin on his SA phone. Call center won’t phone his UK phone.... Read more ➤

Internet Providers

19 Aug, 2021

Vuma fibre

Morning, i am a new customer, have the fibre line for 19 days now and it has been off for two days now. I am not happy with the service i work from home and must have connectivity. I heard from people that Vuma seems to gave connection problem hear in Boksburg area, this is a huge... Read more ➤

Internet Providers

2 Aug, 2021

Fibre Installation and Activation

MWeb/Fibre Installation was confirmed for 28 July 2021 and appontment confirmed for 07h30 am. The technician from Brightlink (MWeb partner) called that he will only arrive at 09h00, which I agreed to. 1. The technician arrived after 09h00, however I already received messages from MWeb that the installation was completed and that the line is activated. 2.... Read more ➤

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4. The trolleybus is a very loud means of transport. 09.01.2020. I drive from the stop Ziepniekkalns Secondary School 7.44 at the station 8.18, at vef 8.40 (according to the list 8.25). Get off the trolleybus with a stagnant head and feel bad. I am not satisfied with this type of transport, which runs along the streets of Pardaugava. The 40 bus to Vef ran for 40 minutes. On the way to the house it was horrible, because from the soft-footed road going to k. UlmaЕ † a street, trol. It starts to sound and vibrate abnormally loudly. I am sick of the vibrations and noise and the long road that now has to be accompanied by the 4th Tr.. The only fast public transport - 40 buses - has disappeared from Ziepniekkalns.