More Contact Info

Other Info

+27 877 000 777 (Technical Help) +27 87 700 5000 +27 877 002 121 (Billing) +27 215 968 300 (Head Office) +27 215 967 770 (Canal Walk Shopping Centre) +27 113 407 270 (Clearwater Mall) +27 113 407 481 (Cresta Shopping Centre) +27 310 070 026 (Gateway Shopping Centre) +27 113 407 172 (Menlyn Park Shopping Centre)
MWEB Building, 100 Fairway Close
Parow
South Africa – 7500
Postal Address
MWEB Connect, Private Bag X001, N1 City, 7463

Canal Walk Shopping Centre
Century Boulevard, Century City, Western Cape, Shop 117 – Pick ‘n Pay, Entrance 4

Clearwater Mall
Hendrik Potgieter Drive & Christiaan de Wet Road, Shop 37 (next to Pick n Pay clothing), Lower Level, Clearwater Mall, Strubensvalley, Roodepoort

Cresta Shopping Centre
Cnr. Beyers Naude and Weltevreden Rd, Cresta Ext. 4, Gauteng, Shop U223 – opp. Pick ‘n Pay Clothing

Gateway Shopping Centre
№ 1 Palm Boulevard, Umhlanga Ridge, Kwazulu – Natal, Shop F62 / 27 – opp. Cacao Chocolate Bar

Menlyn Park Shopping Centre
Atterbury Rd & Lois Aveю, Menlo Park, Pretoria, Shop LF136 – Near Checkers Hyper, Entrance 6 Show MoreShow Less

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Complaints & Reviews — MWEB.co.za

10 Jun, 2021

Installation done and still no internet

hi, since the date of setup we have not used your services . the light on the router still flashes and we have no internet connection at all. i am getting quite annoyed as my next door neighbour had their connection the very same day… my setup was done on saturday and still we don’t have any... Read more ➤

Internet Providers

29 May, 2021

Getting connected to Fibre

Acc [protected] Good day, I am helping my wife in South Africa from New Caledonia, as the connection to our house not done yet. We contacted Evotel to have a contract with Mweb, as we saw they were installing fibre near our house. Mweb said they will connect with Openserve as there is already a connection. Openserve... Read more ➤

Internet Providers

18 May, 2021

Porting of Telkom Line

I have on 4 May 2021 ordered the VoIP once the new Fibre connection was done to my premises. On 11 May 2021 I have requested the porting of my Telkom number due to the fact that at the application of the VoIP there was no block to request the porting so I had to phone your... Read more ➤

Internet Providers

3 May, 2021

Fibre Outage “No Interenet” since 00h00 on 2May21 – Still Unresolved

1. 10h00 – Called MWeb on 2May21 – #6 in queue – spoke to Stephany to resolve – she told me everything was fine as far as she could see but that she would enquire and revert back. 2. 12h20, 2May21 still no response – called Mweb again – #26 in queue – spoke to Stephany again... Read more ➤

Internet Providers

1 May, 2021

Fiber services

I have not had my fiber installed in my apartment and have been debited twice for it. VUMA incorrectly logged it as complete and active to mweb and cannot rectify this issue. April and May debit orders have come off and we sit with no wifi or line in my apartment. All that has been done for... Read more ➤

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4. The trolleybus is a very loud means of transport. 09.01.2020. I drive from the stop Ziepniekkalns Secondary School 7.44 at the station 8.18, at vef 8.40 (according to the list 8.25). Get off the trolleybus with a stagnant head and feel bad. I am not satisfied with this type of transport, which runs along the streets of Pardaugava. The 40 bus to Vef ran for 40 minutes. On the way to the house it was horrible, because from the soft-footed road going to k. UlmaЕ † a street, trol. It starts to sound and vibrate abnormally loudly. I am sick of the vibrations and noise and the long road that now has to be accompanied by the 4th Tr.. The only fast public transport - 40 buses - has disappeared from Ziepniekkalns.