More Contact Info

Other Info

+27 877 000 777 (Technical Help) +27 87 700 5000 +27 877 002 121 (Billing) +27 215 968 300 (Head Office) +27 215 967 770 (Canal Walk Shopping Centre) +27 113 407 270 (Clearwater Mall) +27 113 407 481 (Cresta Shopping Centre) +27 310 070 026 (Gateway Shopping Centre) +27 113 407 172 (Menlyn Park Shopping Centre)
MWEB Building, 100 Fairway Close
Parow
South Africa – 7500
Postal Address
MWEB Connect, Private Bag X001, N1 City, 7463

Canal Walk Shopping Centre
Century Boulevard, Century City, Western Cape, Shop 117 – Pick ‘n Pay, Entrance 4

Clearwater Mall
Hendrik Potgieter Drive & Christiaan de Wet Road, Shop 37 (next to Pick n Pay clothing), Lower Level, Clearwater Mall, Strubensvalley, Roodepoort

Cresta Shopping Centre
Cnr. Beyers Naude and Weltevreden Rd, Cresta Ext. 4, Gauteng, Shop U223 – opp. Pick ‘n Pay Clothing

Gateway Shopping Centre
№ 1 Palm Boulevard, Umhlanga Ridge, Kwazulu – Natal, Shop F62 / 27 – opp. Cacao Chocolate Bar

Menlyn Park Shopping Centre
Atterbury Rd & Lois Aveю, Menlo Park, Pretoria, Shop LF136 – Near Checkers Hyper, Entrance 6 Show MoreShow Less

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Complaints & Reviews — MWEB.co.za

27 Apr, 2021

Fiber activation

My email address is [protected]@mweb.co.za . We received the fiber installation with the Vumatel and Mweb routers in early March. On 1 April things started to get desperate as we are now experiencing intermittent service on the current Telkom line. I managed to speak to a lady on 1 April that informed me that MWEB can’t activate... Read more ➤

Internet Providers

22 Apr, 2021

Data router New account

My parents live in western cape, pensioners and every time they had to phone mweb to follow up on delivery of router, router was not working so mweb collected it, and my parents canceled with mweb, now they want my parents to pay (for what?)and threatening to put them on credit bureau. Mweb should be ashamed. My... Read more ➤

Internet Providers

21 Apr, 2021

Installation of fibre process

Im Natasha Macanda and I’ve repeatedly called MWEB in to find out what the status with the whole process of installation of fibre at my place. Initially no one could locate my unit which I found odd as the tenant before me has fibre connection. I spoke to someone named Parker that reassured me that everything will... Read more ➤

Internet Providers

13 Apr, 2021

Fibre service

Have to pester them to get installation done. Installation damage costed me more than installation cost. Poor service – no one knows anything about anything – you get pushed from one department to the next Then you get told MAYBE someone will call you back Supposedly faster speed- was very very slow Needed an extender – they... Read more ➤

Internet Providers

7 Apr, 2021

Wrong address for new services

On 01/04/2021, I received notification that Order No. X6170237 was placed with Openserve. Tracking the process I received the following message: “A delay has occurred with your order. We are working with Openserve to resolve and will keep you updated via SMS”. Unfortunately, the wrong address was entered. Please cancel the request.

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4. The trolleybus is a very loud means of transport. 09.01.2020. I drive from the stop Ziepniekkalns Secondary School 7.44 at the station 8.18, at vef 8.40 (according to the list 8.25). Get off the trolleybus with a stagnant head and feel bad. I am not satisfied with this type of transport, which runs along the streets of Pardaugava. The 40 bus to Vef ran for 40 minutes. On the way to the house it was horrible, because from the soft-footed road going to k. UlmaЕ † a street, trol. It starts to sound and vibrate abnormally loudly. I am sick of the vibrations and noise and the long road that now has to be accompanied by the 4th Tr.. The only fast public transport - 40 buses - has disappeared from Ziepniekkalns.