Musician's Friend




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Musician's Friend

Average Rating:

1.76 / 119 votes / 14 reviews
P.O. Box 7479
Westlake Village
California
United States

Phone number: 1800 449 9128
Web: https://www.musiciansfriend.com

Category: Online Shopping

Links of Musician's Friend
Other Info

1800 449 9128 (Customer Service)
+1 801 501 8110 (International) +1 866 926 1923 (Private Reserve Guitars) +1 866 543 0750 (Institutional Sales) +1 866 226 2919 (Spanish)
P.O. Box 7479
Westlake Village , California
United States – 91359
Mon6:00 AM – 8:00 PM
Tue6:00 AM – 8:00 PM
Wed6:00 AM – 8:00 PM
Thu6:00 AM – 8:00 PM
Fri6:00 AM – 8:00 PM
Sat7:00 AM – 7:00 PM
Sun7:00 AM – 7:00 PM
Return Address
4005 Norfleet, Kansas City, MO 64161-9231  Show MoreShow Less


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Complaints & Reviews — Musician's Friend

14 May, 2021

fender hot rod iv

I order this amp under musician friend on line order# GC17999768 the store was Guitar Center it was deliver to me on March 23, 2021 I call the store because their was something wrong with the amp they ask to bring it to the store I did the same day so they test the amp in there’s... Read more➤
Twice now I’ve tried to order something from these guys and both times my order has gotten cancelled without any reason, both times they had already taken payment and everything should have been fine. This will be the last time I deal with them. It’s a shame, I spent alot of money through them over the years,... Read more➤
I ordered a PA . It is now 9 days late and all they offered me is free shipping. The next day shipping being free is a given. I didn’t receive next day shipping. There was no compensation offered for the inconvenience. The representative said they would refund everything if it’s lost in shipping… Obviously, that’s their... Read more➤
Quit working, was emailed ups label, was returned to kansas city address by august 9th 2020. Had return authorization. I wanted to replace the product with the same. After three weeks no reply, and now only automated answering machine. Did not receive call back as requested. Mfw2245721327 original product order #. Ups label delivery [1z40w33v9097775670]
4 Apr, 2019

guitar refund

I placed an order #MFW1623287089 on 3/10/2019, which was cancelled by musiciansfriend on 3/15/2019. However they deducted $318 from my card, and haven’t sent me a refund. I was told the refund will be processed within a week. Their support has been completely unhelpful. It has been 20 days since cancellation. Never ordering anything from them again.

Unkind, hostile service

I arrived at AClinic Hospital late at night due to a foot injury - the toes were blue as a result of the injury and a fracture was suspected.. Since I found that it may not be just a bruise, and the pain appeared in the evening, I went to the hospital around 10 in the evening. The paramedic who was waiting for me was extremely rude and even aggressive: "What am I doing here? What's the logic for me to come here? Why haven't I come during the day?" Responding to her questions that "pain and visual changes in the toes of the toes appeared only now," the paramedic pretended not to hear. After my insistence, however, the paramedic started writing my admission documents and then I went to the doctors and radiographs. I understand that the work of paramedics and doctors at high workloads and relatively low salaries in Australia can be very difficult, but I do not believe that I, as a patient, should be treated aggressively and even hostilely.

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