From glassdooor: The Support manager has single handedly ruined their reputation in Reno.They are a secretly laughed at, when they come to the UnR job fair,everyone knows they hire and fire like clockwork. Its a meatgrinder. You can do the same level of work at ANY call center in Reno, make more,and not have to stress when...
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The support jobs in Reno are 1. easy to get 2. pay better than minimum wage 3. are catered towards college students and students looking to intern. and 4. easy, easy to get. The Reno office is a meat grinder. They do not like anyone to be employed there for over 2 years. They WILL fire you...
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I work in their Dublin, Ireland HQ and can tell you that they have a team who just searches the internet, paying sites to remove bad customer reviews. I see 5 different reviews here. Thats 3 less than last week, goid luck keeping them posted. Their so afrad customets will find out the truth! While theyrw still...
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We have had support issues with COUPA from the beginning. We have gotten passed around from person to person consistently. Now that they are trying to be more global we are seeing support going down significantly. They don’t have people to diagnose problems. Every time we call we have to educate them about our environment and the...
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Coupa come across as a great company to work with during the sales process, but leaves you to partners to deal with from then on. The recent move to offshore support has been painful. Now we are having to spend a lot more money on change orders and phasing to get what we were originally told was...
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