At a known dangerous intersection in my own neighborhood the driver of truck # 583 honking for me to turn left when I didnt have a view of oncoming traffic because I am not sitting high in a work van. Waving his hands wildly and screaming, but of course I couldnt hear him only see his crazy...
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Michael and Sons sent a technician to check a Trane heat pump that was not working. A diagnostic fee of $89 was charged. The technician then said the capacitor had to be relaced to do further diagnostic and then charged another $292. to replace the capacitor. The technician then demonstrated that the fan was “running backwards” and...
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I am writing this to express my outrage of the treatment I received when placing a service call on Friday 7-3-20 and again today 7-5-20. On Friday I placed a service call due to no AC, I was given an appointment time between 4-6. At 5:45 I still had not been contacted by the service technician and...
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After several attempts to speak with someone at the Richmond office and several promises of calls that never materialized, I’ve given up on getting a response from them, much less action. Last Tuesday, my neighbors had Michael and Sons come out to fix a leak in their water line between the meter and their house. I came...
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They replaced my AC system and they needed to come back 4 times to correct problems to get it to work correctly. Wasted my time and money! Not sure their technicians know what they are doing!!!
