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Average Rating:

1.67 / 130 votes / 83 reviews
Los Angeles, California
United States
Phone: (888) 929-7849

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Complaints & Reviews — Axs

I sold my tickets weeks ago and havent gotten a refund. Ive called many times and still nothing. Worst service ive ever experienced in my life. never ever again will I buy from this company. terrible

See initials complaint. I have been ignored, lied to and given the run around for 12 days straight .

17 Aug, 2021

Axs A question about COVID 19

No ever answered my call nor a call back. I wanted to ask about the covid result that i will be getting a day sooner then 72 hours and wanted to know if that would be valid to enter the concert.

I tried to transfer money to my bank account and it keeps staying in my axs account any help would be appreciated

I’ve repeatedly attempted to receive my tickets by contacting the ticket seller. They apparently have no phone number and their messaging service isn’t working. I’m out $150 and am trying to get it covered by my credit card company. I wasn’t able to get concert tix. I hate this company for ignoring me and my problem. I… Read more➤

11 Aug, 2021

Axs CANT access AXS

the worst customer experience in my life! There was no response from their client support team. Phone calls get zero.DONT BUY CONCERT TICKETS FROM AXS!

10 Aug, 2021

Axs I cant log in the app

i cant sign in this app. when i tried sign in there was only massege oops something went wrong i tried to do password reset also the app gave me the message oops something went wrong. the app blocked me. i dont know why? i supposed to forget my password or the app consider me as a… Read more➤

When and how can i get my money? I did the transfer more that 3 times and still nothing. Its been two weeks.

4 Aug, 2021

Axs Sales balance

Didnt know what sales balance was. Also, the app was saying my tickets were sold and then they said they werent.

31 Jul, 2021

Axs Fraud in ticket sales

I bought tickets this week for Joe Russos Almost Dead Sat 7/31 table 6 at westville music Bowl and was forced to buy 4 tickets because it was a 4 seat table when I only needed 2 seats to find out the venue has changed to floor all GA and no tables this is fraud and would… Read more➤

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