First time 45 minutes late and second time Manager told Therapist to cancel my appointment while I was standing right there. Manager needs to be retrained and employees who fo not show up on time of customer apt. Need to be demoted or written up. What a terrible way to do business User’s recommendation: NEVER take early...
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Good Afternoon! I have tried to call my local Massage Envy since 7/52021. I have been over charged since Feb 2020. My husband and I both cancelled our memberships and we are still being charged for one membership. When I cancelled mine later in the 2020 year I confirmed my husband’s account (Kenneth Pake) was also cancelled....
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I have a subscription and they continue to take my money every month. However, there are never any available therapist to schedule with. Also, when I attempted to schedule a couples massage to use some of my accrued credits I have been stopped from using them. I want to cancel but I have 6.5 massages to use...
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I gave my daughter-in-law a gift card for Christmas. When she went to redeem it, it had already been used by someone at another location. I spoke to that location and admitted their mistake. However, my home massage envy refuses to reimburse my daughter in law,
I have be denied service several times and I am a member. The first couple of times, I chalked it up happenstance. This time I believe that I was denied service because I am black. I called in yesterday to see if there were any open slots. I was told yes at 4pm today. I got there...
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Business Ethics
If you do not want to spoil your mood and work day, it is better not to talk to this office. I was very annoyed to listen to their manager Gita's llamas. I refused to go to a seminar on the use of European funds, and then I heard everything about myself directly, I was stupid and also stupid. Although I do not consider myself to be such that my length of service in business is much longer than the existence of LATCONSUL, my mood was spoiled. I asked why I had to go, if I didn't want to pay for what I could get relatively cheaper and better elsewhere, I was told that she knew it better than to be the smartest specialist. Company management should think about basic ethics!
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