Update by user Aug 03, 2021 Company fixed the issue and I have been provided with full refund. Update by user Jul 19, 2021 July 19, 2021. Received email from CSA that my claim was received and a # was assigned. I was advised I did not need to do anything further at this time that they...
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Was charged two separate fees for the same trip, CSA 858-810-****. Agreed for only one charge and statement shows two transactions for the same trip. Please refund one of the charges.
I received an email informing me that they did not have the time to address the issue at the moment. User’s recommendation: My issue has not been resolved. My trip is in 2 weeks.
Original review updated by user Mar 22, 2021 This company is a fraud. My vacation was to start on March 21, 2020 to Africa, the trip cost being $7680.00. I cancelled on March 19 because the United States was shutting down travel to Europe on March 20, 2020. CSA/Global Generali did not reimburse a dime because it...
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Original review updated by user Mar 18, 2021 I rented a house in GA for a vacation last April and purchased the travel insurance with CSA. THE AREA WAS CLOSED TO TRAVEL AND TOURISTS DUE to Covid for the time I rented. CSA would not honor the policy and refund anything! Though it clearly states coverage for...
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