Generali Global Assistance



Generali Global Assistance

Average Rating:

2.39 / 155 votes / 7 reviews
Generali Global Assistance North America
4330 E West Hwy, Suite 1000, Bethesda, Maryland, 20814
United States

Category: Insurance

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Complaints & Reviews — Generali Global Assistance

Update by user Aug 03, 2021 Company fixed the issue and I have been provided with full refund. Update by user Jul 19, 2021 July 19, 2021. Received email from CSA that my claim was received and a # was assigned. I was advised I did not need to do anything further at this time that they… Read more➤

Was charged two separate fees for the same trip, CSA 858-810-****. Agreed for only one charge and statement shows two transactions for the same trip. Please refund one of the charges.

I received an email informing me that they did not have the time to address the issue at the moment. User’s recommendation: My issue has not been resolved. My trip is in 2 weeks.

Original review updated by user Mar 22, 2021 This company is a fraud. My vacation was to start on March 21, 2020 to Africa, the trip cost being $7680.00. I cancelled on March 19 because the United States was shutting down travel to Europe on March 20, 2020. CSA/Global Generali did not reimburse a dime because it… Read more➤

Original review updated by user Mar 18, 2021 I rented a house in GA for a vacation last April and purchased the travel insurance with CSA. THE AREA WAS CLOSED TO TRAVEL AND TOURISTS DUE to Covid for the time I rented. CSA would not honor the policy and refund anything! Though it clearly states coverage for… Read more➤

I have had to cancel my reservation on a beach house property (#177****) for the week of August 19 to Aug 26 at Holden Beach N.C, taken out on Jan 1, 2021. This is due to unexpected illness and change of plans from family in the UK and Spain who were planning to be here at that… Read more➤

We purchased Cancellation Insurance from CSA and had to cancel our trip. We can not get a hold of anyone to help us. Furthermore, we have faxed and emailed the Claim forms several times with the same auto email response that someone would be getting a hold of us soon. We have been attempting to resolve this… Read more➤

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