More Contact Info

Other Info

+1 800 736 4753 (School K-12 – United States) +1 800 653 3373 (Preschool – United States) +1 800 736 4775 (Prestige – United States) +1 800 736 4761 (Yearbooks – United States) +1 800 244 4373 (Sports – United States) +1 800 505 9496 (Commencements – United States) +1 888 313 1746 (Church – United States) +1 800 597 6453 (JCPenney Portraits – United States) +1 866 457 8212 (School K-12 – Canada) +1 888 676 1647 (Prestige – Canada)
11000 Viking Dr., Ste 400 W
Eden Prairie , Texas
United States – 55344-7242
For School Portrait Questions, Mailing AddressAttn: School Photography Requests & Reorders, P.O. Box 46993, Eden Prairie, MN 55344
Canada1410 Mountain Ave. Suite 1, Winnipeg, MB R2X 0A4 Show MoreShow Less

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Complaints & Reviews — Lifetouch

29 Oct, 2019

school photo & no customer service

Wow. Where do I start. First of all, my daughter’s eyes were completely closed in her photo. She came home and said, they took one picture and I told them that my eyes were closed and they just said, “Next.” Then we got the package that we already paid for. Yup. Completely closed. How would the photographer... Read more➤

Photo Services

28 Oct, 2019

school photos

I placed an order prior to photo day yet when all of the other kids got their pictures, mine did not. Went online and ordered again. The envelope arrived folded IN HALF. The photos are worthless! And I can’t get through to anyone at the company to ask for them to replace them. Hold time when trying... Read more➤

Photo Services

26 Oct, 2019

received the wrong pictures

I received pictures of a child I don’t even know. The website is difficult to maneuver. I tried to call but the hold time on the phone was over 50 minutes! That’s almost one hour. That’s worse than DMV. Life chat can only be accessed from a computer and my position in queue is 28. I have... Read more➤

Photo Services

24 Oct, 2019

school pics awful

I am absolutely appalled at the quality of all 3 of my children’s school pictures this year! You are all way too overpriced for the quality you give back! my boys have a glare in their glasses and their are white spots in their eyes all 3 of them! I have consulted a photographer who has stated... Read more➤

Photo Services

23 Oct, 2019

kindergarten pictures at lincoln elementary

Hello Lifetouch, I am the Principal at Lincoln Elementary in Oakland, CA. I am writing on behalf of 6 kindergartners who paid with cash or checks but did not receive their pictures. Their names and numbers are 1. [name removed] (Cash)-[removed] 2. [name removed] (Cash)- [removed] 3. [name removed] (Cash) – [removed] 4. [name removed] (Check) [removed]... Read more➤

Photo Services

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