I have been trying to get in contact with Lifetouch for the past two days my longest wait was 4 hours and no one answered I tried using the chat on the web page and it won’t allow me to click chat button. I also left my phone number to get a call back two days ago....
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I chatted with a rep and asked if I could have the background of my original pictures changed and she said yes, told her all my information and what background color I wanted. Well 5 days later I received in the mail pictures of another student from a totally different school. Also another envelope with extras that...
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I need some help. I have been on hold twice today and can’t get in touch with a representative and says no one is available for “chat”. Also it seems I have a 53-67 minute wait. To expect customers to wait that long is unacceptable. I have also tried to communicate with you online by submitting a...
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So I’m saying this not just for me but the who central middle school in park hills mo. We got pics done 23rd of aug and guess what never recieved them. I was told they were even sent to the wrong school in anther state still nothing here isn’t October 19 and none still. To me if...
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Fraud and / or Negligence
There was an invitation to the post office to receive the item, but it turned out to be lost. Got the call, promising to call the next day. There is no telephone in the post office. I called the customer service center several times. A week passed, the shipment turned out to be lost. The next two posts did not receive an invitation. Although they should have arrived already. WHAT IS IT?! RESPONSIBILITY?!
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