I purchased two la z boy recliners and a love seat about a year and a half ago. The cushions were replaced 7 months ago and now they are shot again. Flat as pancakes. WG&;;;;;R who we bought them from (paid a lot of money) refuses to do anything about them as the warranty is now off....
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I bought Lazyboy sofa, love seat and recliner almost 4 years ago. I also bought fabric protection plan. Called Lazy Boy they told me they are not responsible . It is over a year old, to call fabric protection plan which is guaranteed for 5 years. The fabric protection company sent me out forms to fill out...
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I bought a manufactured “leather” office armchair made by La-Z-Boy about 2.5 years ago, together with a 2-year extended warranty. About 2 months after the extended warranty expired, the outer layer of the “leather” began to peel off on the sitting areas of the chair. It is beyond repair, now. User’s recommendation: Do they make those furniture...
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Tried to get in touch with their customer service, and never got through! Waited for exactly 57 minutes!! NOTHING! User’s recommendation: Do not fall for their credit card gimmick!
My wonderful children pooled money together to gift my Husband a recliner for his retirement. Chair was ordered in the beginning of September 2020. Chair was just delivered 1/2/2021 ( today is 1/4/2021). Visually the chair appeared fine on delivery. 2 hours after delivery we set the chair in it’s place, my husband sat down to enjoy...
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