We purchased our couch late late last year from our local Big Sandy Superstore. The cushions are warped, and the material has become so unpleasant to sit on, my husband and I have both had awful rashes. I created a work order. Someone came out and said everything was fine. I called back and now someone else...
Read more➤
La-Z-Boy website states that their leather fabrics ” Outlasts fabric 4 to 1 . Leather is 50% stronger than other upholstery and has a life up to 15-20 years “. I bought 2 leather recliners. Fabric began peeling after 3 years. Contacted Shonda B. | Customer Service Representative I | La-Z-Boy Incorporated. Shonda and staff refused to...
Read more➤
Nothing had less then 2 years had to pay some lazy boy should take care of this problem should last at least 10 years never had trouble like this on any other sofa &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; chair whats the problem can stand behind this now they replaced the two outer cushions not the middle which they should now Ill...
Read more➤
Ordered 2 recliners. One looked okay the second recliner had scratched up platform and terrible stitching on the arms. Called customer service and they said it would be replaced. So far no new platform and the new arm has stitching worse than the original. Pictures were taken each time and I was told they would fix the...
Read more➤
Update by user Feb 20, 2021 Company fixed the issue and I have been provided with product or service ordered. Backs replaced.. Original review posted by user Feb 20, 2021 The recliner backs was replaced on both chairs. I do not know if method of application of leather color has changed. User’s recommendation: Continued communication, keep all...
Read more➤
